Job ID : 20180711008

Company : Amazon

Job Role : Technical Customer Service Associate

Eligibility : Graduate

Experience : 2-4 Years

Job Location : Bangalore

Salary : Not Mentioned

Vacancies : Not Mentioned

Website : www.amazon.com

Description :

2-4 years of experience working directly with customers to resolve issues.(Account and billing enquiries handling experience preferred).
Proficiency in MS Office, with an emphasis on Excel.
Ability to summarize technical customer issues into notes that are readable by other parties (you can paraphrase a complex issue while writing for comprehension).
Ability to work weekends and/or evenings.
A drive to dig into the details of a system or process to solve customer problems.
Some college experience in a technical field.
Excitement to learn new technologies and help customers succeed.
Excellent oral and written communication skills.
Proven success in a fast paced support environment.
Experience building or hosting a website.
Known as the go-to person in your family for technology related questions.