American Express Hiring Finance Graduate

American Express Hiring Finance Graduate

Job ID : 20190108002

Company : American Express

Job Role : Reconciliation Analyst

Eligibility : Commerce Graduate

Experience : 1+ Years

Job Location : Gurgoan

Salary : Not Mentioned

Vacancies : Not Mentioned

Website :

Description :

Minimum of G3 & L3 rating in last year performance appraisal
Should not be on any form of counseling at the time of application
College Degree / Graduation in any Discipline
Excellent interpersonal and communication skills
Ability to perform in fast paced changing environment .
Good Excel and Powerpoint skills will be preferred.

Handle card member billing inquiries through non voice channels
Review AMEX Policies and Procedures, analyze, identify and research the inquiry within specified timeframes.
Includes cases involving Balance Transfer errors, Fee, Interest charges, Annual Percentage rate, , Reconciliation of accounts etc.
Provide documentation to support internally (non-merchant) billed charges such as membership fees and finance charge.
Route disputes to their proper industry or department if required.
Communicate with Card-members via letters.
Process operates both on Triumph and Legacy platforms.
This role may be subject to additional background verification checks.

Apply Now

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