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BMC Software Hiring Business Systems Analyst

BMC Software Hiring Business Systems Analyst
BMC Software Hiring Business Systems Analyst

15 August, 2017

Job ID : 20170815011

Company : BMC Software

Job Role : Business Systems Analyst

Eligibility : Graduate

Experience : 3-4 Years

Job Location : Pune

Salary : Not mentioned

Vacancies : Not Mentioned

Website : www.bmcsoftware.in

Description :
  • Must have proven experience of atleast 3-4 years in MDM or Java (support or development)
  • Ability to analyze application logs.
  • Should have good knowledge of Databases and SQL queries.
  • Good verbal and written communication
  • Should have basic office applications skills (Word, Outlook, Excel)
  • Creating Knowledge base of issues and their resolution.
  • Understanding of basic ITIL concepts would be a plus.
  • Willing to work in second shift and to be on call.
  • Willing to work over the weekend and holidays, whenever required.

 

Job Role :

  • Statement of the position of the individual contributor to the team leader.
  • Must have conceptual knowledge of accounts, company, address and contacts
  • Should know to pass the newspapers and understand them.
  • Must have a good knowledge of MDM or Java as well as knowledge of databases, tables, primary / foreign key relationships, and sql queries.
  • Should be able to investigate, understand and help users with their requests / problems
  • Support monthly maintenance activities over the weekend.
  • Handle responsibility for rotating calls.
  • Support disaster recovery activities
  • Manage user communication by phone, instant messaging or email.
  • Work with the development team to resolve any defects or improvements made.
  • Must work at the second shift (3PM at 12AM) in rotation.
  • This is a support position without any development work involved.

 

Apply Here

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