BMC Software Hiring Business Systems Analyst
15 August, 2017
Job ID : 20170815011
Company : BMC Software
Job Role : Business Systems Analyst
Eligibility : Graduate
Experience : 3-4 Years
Job Location : Pune
Salary : Not mentioned
Vacancies : Not Mentioned
Website : www.bmcsoftware.in
- Must have proven experience of atleast 3-4 years in MDM or Java (support or development)
- Ability to analyze application logs.
- Should have good knowledge of Databases and SQL queries.
- Good verbal and written communication
- Should have basic office applications skills (Word, Outlook, Excel)
- Creating Knowledge base of issues and their resolution.
- Understanding of basic ITIL concepts would be a plus.
- Willing to work in second shift and to be on call.
- Willing to work over the weekend and holidays, whenever required.
Job Role :
- Statement of the position of the individual contributor to the team leader.
- Must have conceptual knowledge of accounts, company, address and contacts
- Should know to pass the newspapers and understand them.
- Must have a good knowledge of MDM or Java as well as knowledge of databases, tables, primary / foreign key relationships, and sql queries.
- Should be able to investigate, understand and help users with their requests / problems
- Support monthly maintenance activities over the weekend.
- Handle responsibility for rotating calls.
- Support disaster recovery activities
- Manage user communication by phone, instant messaging or email.
- Work with the development team to resolve any defects or improvements made.
- Must work at the second shift (3PM at 12AM) in rotation.
- This is a support position without any development work involved.