Get Latest Job Updates

Get Latest Walkins and Job Updates Directly to your Inbox.
20,000 People Subscribed

Sign Up Now.
Email address
Secure and Spam free...

BMC Software Hiring Experienced Professionals

BMC Software Hiring Experienced Professionals

Job ID : 20170906015

Company : BMC Software

Job Role : Assoc Technical Supp Analyst II

Eligibility : Graduate

Experience : 0-1 years

Job Location : Pune

Website: www.bmcsoftware.in

Job description

• Respond to and resolve all customer inquiries (via phone, e-mail, and web)
• Maintain high level of customer satisfaction
• Escalate service requests and issues appropriately
• Maintain clear and concise ticket documentation with all required data and fields
• Manage priorities and act on factors that create priorities
• Exercise independent thought within defined procedures and practices
• Generate Knowledge Base entries
• Prepare for and support new products within technical area

 

Apply Here

JOIN OUR NEWSLETTER
Join over 10.000 visitors who are receiving our newsletter and Get Updated with our Latest Walkins.
We hate spam. Your email address will not be sold or shared with anyone else.

Leave a Reply

Your email address will not be published. Required fields are marked *

Get Latest Job Updates

Get Latest Walkins and Job Updates Directly to your Inbox.
20,000 People Subscribed

Sign Up Now.
Email address
Secure and Spam free...
%d bloggers like this: