CGI India Hiring Experienced Professionals
24 September, 2017
Job ID : 20170924003
Company : CGI India
Job Role : Service Desk Technical Analyst
Eligibility : Graduate
Experience : Experienced
Job Location : Chennai
Salary : Not mentioned
Vacancies : Not Mentioned
Website : www.cgi.com
- Be readily available to answer the phone to our customers in a professional and efficient manner.
- Providing a positive image of the company through your role as the first point of contact with customers
- Log calls via the appropriate call logging system and provide a high level of technical fix.
- Add value to your team environment by being enthusiastic and maintaining a positive attitude.
- To ensure that all is work carried out in accordance with ITlL Incident Management guidelines
- To achieve all team and personal performance goals as defined by the company
- To provide first line printer support for the server infrastructure • Complete courtesy call backs to the customer where required