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Cross Country Infotech Walkins for Experienced

Cross Country Infotech Walkins for Experienced

Today & Tomorrow Walkins Jobs in Pune for Experienced

 

 

Job ID : 20170702008

Company : Cross Country Infotech Pvt Ltd

Job Role : Subject Matter Expert

Eligibility : Graduate

Experience : 3-5 Years

Job Location : Pune

Salary : 1.25-3.0 LPA

Vacancies : 3

Walkin Date : 05-August-2017

Walkin Venue :

Cross Country Infotech Pvt.Ltd.
3rd Floor, Sr No 169/1, Sector II,
Building D, West End Centre III,
Aundh, Pune-411007
(Nearest Landmark Convergys Building )

Walkin Time : 10AM-1PM

Tel : 020 6401701/03

Description :
  • Quality Check the task and leads of all the sub-process in the process. .
  • Capture all Internal and External errors
  • Understand the changes / updates from Onshore and communicate the same to the team members
  • Arranging and attending conference calls on Quality & Processing activities with US counterparts to understand their expectations
  • Providing effective training and refreshers of the various modules as per the training plan to new joiners
  • Measure and improve quality of the process by implementing Process Improvement Plans on a periodic basis.
  • Handle queries and escalations for the team members.
  • Prepare periodic MI Reports like Quality Dashboard, Competent Staff, Root Cause Analysis and Action
    Plans for the improving the health of the process.
  • Measure and review performance of the team and provide one to one feedback to ensure high quality and accuracy.
  • Monitor workflow to plan work schedule as per the TAT and SLA as agreed with Clients.

 

Selection Process:

1.Excel Test
2.Email Writing Test
5.Interview

Mandatory Documents to be carried for Interview:
  1. Copies of the Latest Resumes
  2. Photo Identification Card ( E.g. Passport / driving license etc )
  3. Photographs – 3
  4. Latest Pay Slips (If Applicable)
  5. Mark sheets – SSC/Intermediate /UG/PG
  6. Recent Appraisal Letter (If Applicable)
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