Dell Walkins for Client Technical Support Associate

Dell Walkins for Client Technical Support Associate

Job ID : 20180718009

Company : Dell

Job Role : Client Technical Support Associate

Eligibility : Graduate

Experience : 1-3 Years

Job Location : Hyderabad

Salary : 3.25-4.5 LPA

Vacancies : Not Mentioned

Walkin Date : 18-July-2018 To 20-July-2018

Walkin Venue :

Dell International Services India Pvt Ltd,
Plot # 42, Hitec City Layout,
Madhapur, Hyderabad 500081

Walkin Time : 11AM-1PM

Website : www.dell.com

Description :

Responsible for providing diagnostic technical support related to installation, operation, configuration,performance, and usage of assigned products.
Diagnosis & resolving of the hardware problems and troubleshooting.
Verifies warranty entitlement and determines appropriate action.
Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
Documents problems in the support solution database for diagnostics and solution implementation.
Provides basic remote deployment, maintenance and consulting services.
Should be open to work in rotational / night shifts in a 24 by 7 environment.
Should have excellent communication skills.
Both side transport facility available

Note : Make a phone call to company before walkin

Mandatory Documents to be carried for Interview:

1. Copies of the Latest Resumes

2. Photo Identification Card ( E.g. Passport / driving license etc )

3. Photographs – 3

4. Latest Pay Slips (If Applicable)

5. Mark sheets – SSC/Intermediate /UG/PG

6. Recent Appraisal Letter (If Applicable)

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