Excellon Software Hiring Experienced Professionals
31 August, 2017
Job ID : 20170831013
Company : Excellon Software
Job Role : Customer Support Executive
Eligibility : B.E. / BCA / MCA / B.Sc. (Comp.)
Experience : 1 – 4 years
Job Location : Nagpur
Vacancies : 1
- Interact with customers by phone or e-mail concerning various issues using the standard guidelines properly.
- Receiving, investigating and responding to all customer inquiries regarding products and services.
- Capturing and applying customer feedback.
- Troubleshoot problems and coordinate with various internal departments to resolve problems.
- Escalate queries to seniors.