Gaussian Networks Walkins for Customer Support Representative

Gaussian Networks Walkins for Customer Support Representative

Job ID : 20181203006

Company : Gaussian Networks Private Limited

Job Role : Customer Support Representative

Eligibility : 10+2/Graduate

Experience : 1-4 Years

Job Location : Bangalore

Salary : Not Mentioned

Vacancies : Not Mentioned

Walkin Date : 08-December-2018

Walkin Venue :

2nd Floor, SH Shreya, Intermediate Ring Road,
Domlur, Indiranagar, Bangalore 560071.
Landmark: Above KHT Tata Motors showroom

Walkin Time : 10AM

Website : www.gaussiannetworks.com

Tel : 7022082431

Description :

Manage large amounts of incoming calls
Generate sales leads
Identify and assess customers needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers

Requirements
Proven customer support experience or experience as a client service representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
Min qualification 10+2

Note : Make a phone call to company before walkin

Mandatory Documents to be carried for Interview:

1. Copies of the Latest Resumes

2. Photo Identification Card ( E.g. Passport / driving license etc )

3. Photographs – 3

4. Latest Pay Slips (If Applicable)

5. Mark sheets – SSC/Intermediate /UG/PG

6. Recent Appraisal Letter (If Applicable)

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