23 September, 2017
Job ID : 20170923003
Company : GE Capital
Job Role : Customer Service – Banking Sector
Eligibility : Graduate
Experience : 0-3 Years
Job Location : Chennai
Salary : 1.5-2.5 LPA
Vacancies : Not Mentioned
Walkin Date : 25-September-2017 To 28-September-2017 (No Interviews on Tuesday)
Walkin Venue :
SBI Card – GE Capital, 141 TVH Building,
10th Floor, Rajiv Gandhi Salai,
Land Mark Next to HCL.
Walkin Time : 10AM-11:45AM
Tel : 9281311346 /+9144 49059277
- Looking for candidates who are multi lingual (Mandatory Tamil, English) . Any other language apart from these three would be added benefit
- Salary for Freshers 11k Take Home + Incentives.
- Salary for Experienced Depending Upon Current CTC Reasonable Hike will be Provided
- Would be part of the customer services team handling inbound calls / emails from Credit Card holders.
- Needs to ensure all Customer Services Complaints & Queries are resolved as per the TAT defined
- Would be required to contribute to cross sell targets through inbound as well as outbound channels.
Job requires Compliant to Business Policy, processes and procedures
- Responsible for achieving the call center targets on a daily basis like AHT, Productivity, Cross sell, retention, First call resolution along with ensuring high quality of service with zero unscheduled leaves/ absenteeism.
Mandatory Documents to be carried for Interview:
- Copies of the Latest Resumes
- Photo Identification Card ( E.g. Passport / driving license etc )
- Photographs – 3
- Latest Pay Slips (If Applicable)
- Mark sheets – SSC/Intermediate /UG/PG
- Recent Appraisal Letter (If Applicable)