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Genzeon Technologies Walkins for Technical Support Engineer

Job ID: 20190805003

Company: Genzeon Technologies

Job Role: Technical Support Engineer – Field

Eligibility: Graduate

Experience: 1-5 Years

Location: Hyderabad

Vacancies: Not Mentioned

Salary: 1.0-6.0 LPA

Walkin Date: 10-August-2019

Walkin Venue:

Genzeon Technology Solutions Pvt Ltd.,
# 408, 4th Floor PSR Prime Towers,
Beside DLF Building, Gachibowli,
Hyderabad 500032.

Walkin Time: 9AM Onwards

Website: www.genzeon.com

Description:

You will be in constant connect with our clients, visit them every alternate day.
Install and Explain our product to the client.
Provide constant support to the clients.
Develop and maintain project plans, issues log and status reports.
Conduct quality & product usage checks to ensure customer & product satisfaction expectations are being satisfied for customers and that a high level of service is being delivered.

Desired Profile:

1. Learn technology quickly, be open to improving processes.
2. Have a customer first – service driven mindset.
3. They should have serving hearts and take pride in providing world class customer service.
4. Be willing to learn and grow with the organization.
5. Understand startup culture and the importance and need for hard work and commitment.

Skills:

Excellent written and verbal communication skills.
Ability to understand and escalate issues efficiently and appropriately.
Possess outstanding decision making and analytical skills.

Note: Call to the company before walkin to the venue

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