6 August, 2019
Job ID: 20190805003
Company: Genzeon Technologies
Job Role: Technical Support Engineer – Field
Experience: 1-5 Years
Vacancies: Not Mentioned
Salary: 1.0-6.0 LPA
Walkin Date: 10-August-2019
Genzeon Technology Solutions Pvt Ltd.,
# 408, 4th Floor PSR Prime Towers,
Beside DLF Building, Gachibowli,
Walkin Time: 9AM Onwards
You will be in constant connect with our clients, visit them every alternate day.
Install and Explain our product to the client.
Provide constant support to the clients.
Develop and maintain project plans, issues log and status reports.
Conduct quality & product usage checks to ensure customer & product satisfaction expectations are being satisfied for customers and that a high level of service is being delivered.
1. Learn technology quickly, be open to improving processes.
2. Have a customer first – service driven mindset.
3. They should have serving hearts and take pride in providing world class customer service.
4. Be willing to learn and grow with the organization.
5. Understand startup culture and the importance and need for hard work and commitment.
Excellent written and verbal communication skills.
Ability to understand and escalate issues efficiently and appropriately.
Possess outstanding decision making and analytical skills.
Note: Call to the company before walkin to the venue