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HCL Hiring Freshers | Apply Soon

Job ID : 20190112013

Company : HCL

Job Role : Technical Support Engineer

Eligibility : Graduate

Experience : Freshers

Job Location : Noida

Salary : Not Mentioned

Vacancies : 5

Website : www.hcl.com

Description :

To resolve the tickets raised as per the defined standards of time| cost and quality for increased customer satisfaction. (1.) To document all the defined processes and the methods of resolving the ticket| troubleshooting| etc. (2.) To interface with customers for ticket clarification/resolution (3.) To troubleshoot and resolve tickets raised by the clients. (4.) To update self on latest technologies and related areas

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