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HCL Technologies Walkins for Experienced

HCL Technologies Walkins for Experienced

Job ID : 20171026004

Company : HCL

Job Role : Digital Marketing Specialist

Eligibility : BE/BTech/BSc/MBA

Experience : 3-6 Years

Job Location : Hyderabad

Salary : 4.0-6.0 LPA

Vacancies : Not Mentioned

Walkin Date : 26-October-2017 To 28-October-2017

Walkin Venue :

HCL Technologies Ltd.,
Avance Business Hub, Tower: H01,
Phoenix Infocity Pvt. Ltd.{SEZ},
HITEC CITY 2 , Survey No.30, 34, 35 & 38,
Hyderabad – 500081.

Walkin Time : 10AM-5PM

Description :

  • Provide tier 2/Tier 3 support to customers using Bing Ads, BMC and Bing Places product.
  • Resolve issues with Global support defined SLA time lines.
  • Ability to collaborate with PMs, DEV, stakeholders in resolving complex issues.
  • Ability to troubleshoot complex issues and provide solutions quickly.
  • Document ongoing issues/solutions using VKB tool.
  • Work with technical support engineers, customers, sales teams and internal partners to gather escalation information and customer/business impact as needed.
  • Experience in providing Application Support is a must.
  • Experience working with SQL & database.
  • Should be willing to work primarily during US hours
Mandatory Documents to be carried for Interview:
  1. Copies of the Latest Resumes
  2. Photo Identification Card ( E.g. Passport / driving license etc )
  3. Photographs – 3
  4. Latest Pay Slips (If Applicable)
  5. Mark sheets – SSC/Intermediate /UG/PG
  6. Recent Appraisal Letter (If Applicable)
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