5 July, 2019
Job ID: 20190704001
Job Role: Support Engineer
Vacancies: Not Mentioned
Salary: Not Mentioned
Working knowledge of the Microsoft technologies like IIS, SQL and SQL Reporting, SQL clustering, Active directory and Outlook.
Strong knowledge of operating systems including (Windows 2003 and 2008 Server, Windows XP, Vista and 7).
Superior Researching, Problem Solving and Troubleshooting Skills – Thinking logically and demonstrating use of available resources Excellent and demonstrated customer service skills
Must have sufficient technical depth to communicate with development and other internal organizations at a peer level.
Ability to enhance the technical expertise of peers via the development of product training, mentoring of new hires, and team content development.
Outstanding written and verbal communication.
Prior customer service and or support experience required.
Works well independently and in a team environment.
Passion for technology and learning.
MCP Certified in at least one of the Microsoft Technologies is an added advantage.
The position requires working in NIGHT SHIFTS and provides VOICE-BASED SUPPORT.