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Novartis Hiring Experienced Graduate

Novartis Hiring Experienced Graduate
Novartis Hiring Experienced Graduate

17 September, 2017

Job ID : 20170917003

Company : Novartis

Job Role : Analyst-Procurement

Eligibility : Graduate

Experience : 1+ Years

Job Location : Hyderabad

Salary : Not mentioned

Vacancies : Not Mentioned

Website : www.novartis.com

Description :
  • Minimum Bachelor degree / MBA ENGLISH
  • Good S2C system knowledge with 1+ years spent in procurement and/or helpdesk positions.
  • Resolve end user queries (email, chat, phone) related to access management, tool usage, technical errors or general process questions
  • Manage end-user onboarding (trainings, access requests, hands-on for first steps in tool)
  • Process S2C helpdesk related requests through the NBS service management platform: SNOW
  • Manage master data mass uploads/downloads for CLM
  • Identify recurrent issues and inform SME about potential solutions to reduce/provide self-service on respective topics
  • Raise technical issues to IT support team and follow-up on resolution
  • Good communication & training skills
  • Demonstrated ability to work and achieve customer satisfaction in a complex, multi-cultural, international environment.
  • Leans, Six Sigma Green certification would be a plus
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