S&P Global Hiring for Business Analyst

S&P Global Hiring for Business Analyst

Job ID : 20181117013

Company : S&P Global

Job Role : Senior Business Analyst

Eligibility : Graduate

Experience : 3-5 Years

Job Location : Hyderabad

Salary : Not Mentioned

Vacancies : Not Mentioned

Website : www.spglobal.com

Description :

Bachelor’s degree in the field of computer science, management information systems, or business with experience in technology
Advanced degree strongly desired
3 to 5 years’ analytical and project management experience in an infrastructure environment,
Exceptional analytical, conceptual, and problem-solving abilities.
Strong ITSM knowledge, ITIL certification a plus
Service Now Performance Analytics experience
BI Tool experience (Tableau or Qlik preferred)
Demonstrated experience in strategic and cross-functional activities
Strong leadership and management skills
Successful track record in working in a global, multi-client environment
Ability to create constructive relationships, influence, and communicate across various organizational teams, both technical and business focused
Ability to effectively prioritize and execute tasks in a high-pressure environment
Experience working in a team-oriented, collaborative environment

Responsibilities:

Serve as process owner for Performance Analytics enabling click-button reporting and analytics within the Service Now Platform
Interface with Service Now Process owners to implement industry standard reports for ITSM practices enabling transformation
Collaborate with Senior Managers to develop and implement dashboard and drilldown reporting capabilities across all Service Now modules to further decision making and analysis
Integrate executive level summary reporting into Tableau or similar BI tool
Present findings to leadership teams to drive improvements across disciplines
Support reporting and analytics as needed for the Digital Infrastructure portfolio
Support process change as needed across ITSM disciplines

Apply Now

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