4 October, 2017
Job ID : 20171004001
Company : Tech Mahindra Ltd
Job Role : Customer Support Associate
Eligibility : Graduate
Experience : 0-5 Years
Job Location : Mumbai
Salary : 1.75-3.5 LPA
Vacancies : Not Mentioned
Walkin Date : 05-October-2017 To 09-October-2017
Walkin Venue :
Tech Mahindra Ltd,
Wing – I & II, Oberoi Garden Estate,
Off.Saki Vihar Road, Chandivali,
Andheri (East), Mumbai
Walkin Time : 10AM-3PM
- Complaint Management.
- Managing and updating customer and client database.
- Solving Customer queries.
- Using process knowledge in replying to customers.
- Effectively meeting the SLA parameters as set.
- Should have familiarity with Windows Operating System and desktop system.
- Maintaining quality standards.
- Excellent English is a must
- Good Analytical and Interpretation Skills.
- Good written and verbal communication skills/ multilingual skills.
- Should have keen eye for details
Mandatory Documents to be carried for Interview:
- Copies of the Latest Resumes
- Photo Identification Card ( E.g. Passport / driving license etc )
- Photographs – 3
- Latest Pay Slips (If Applicable)
- Mark sheets – SSC/Intermediate /UG/PG
- Recent Appraisal Letter (If Applicable)