wipro Hiring for Graduate Freshers

wipro Hiring for Graduate Freshers

Job ID : 20180930015

Company : Wipro

Job Role : Administartor – IMS – Service Desk Monitoring-L2.1

Eligibility : Graduate

Experience : Freshers

Job Location : Pune

Salary : Not Mentioned

Vacancies : Not Mentioned

Website : www.wipro.com

Description :

TIS Service Desk-L1 (Mandatory)
As an Administrator, you should be able to Monitor the IT Infra structure for its availability, capacity usage, hardware and OS errors and failures. Handle first-level incident / problem determination and resolution on a 24×7 basis Service incidents and queries within the agreed service levels. Timely escalation of incidents to higher levels when required. Log file monitoring for errors. Perform daily, weekly and monthly proactive housekeeping and monitoring activities Vendor co-ordination, Perform basic Service Requests based on Standard Operating Procedures. Follow quality / security process defined for the engagement

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